Do you buy a new Raycon earbud? Are you struggling with the Raycon earbud keep cutting out?
Don’t worry.
you are not one who facing cutting-out issues. I also experience this issue while I was using my Raycon Earbuds.
It is frustrating when you listen to good music and experience cuts out while you using Raycon earbuds.
I have been using Raycon earbuds for the last 5 months that’s why I understand your frustration.
In this article, I will share my personal techniques to troubleshoot and resolve the issue.
Why are my Raycon earbud cutting Out? [7 Causes]
| CAUSE | Why |
| Improper pairing | Beyond the range of earbuds |
| Bluetooth Range | Beyond range of earbuds |
| Bluetooth interface | Multiple device use |
| Low battery | Connect to charge |
| Obstructions | Disrupts the Bluetooth signal |
| Defective earbuds | Check defective peace |
Improper pairing
Most of the time your Raycon earbuds are facing improper pairing issues that time you need to check whether multiple devices are connected to your Raycon earbuds or not.
If any other device is connected to your Raycon earbuds then first you need to disconnect them. If you do not disconnect then it should work properly.
You should ensure that your Raycon earbuds are correctly paired with your source device.
Bluetooth Range
Every earbud has its own range capacity Raycon earbuds also have. If you move your source device beyond its range it will cut out.
The range of Raycon earbuds is about 10 meters (33 feet) so make sure the source device is within range.
Bluetooth interface
Bluetooth interface issues you face most of the time in crowded areas like Metro stations, airport multiple Bluetooth devices are used simultaneously. It disrupts Bluetooth signal.
Low battery
You need to check whether your earbud has enough charging while using it because most of the time Raycon earbuds cut out because of low battery issues.
Obstructions
Sometimes obstruction also causes Raycon earbuds to cut out.
Obstruction means something that disrupts the Bluetooth signal between the earbud and the device by a physical barrier like furniture, or wall.
Outdated firmware
Firmware is software that controls their functionality, Both devices have inbuilt firmware.
Outdated firmware creates compatibility issues and also affects on performance and stability of the earbud.
To resolve cut out issue you need to check whether the firmware is updated or not.
Defective earbuds
If your Raycon earbuds are not identified above given issues then your Raycon earbuds are defective. you to contact consumer support to replace Raycon earbuds.
How to fix Raycon earbud keep cutting out ?
Pair Properly
The first step is to ensure that your Raycon earbuds are properly paired.
Follow the below steps to pair properly with Raycon earbuds.
- Take out the earbuds from the capsule.
- Both earbuds connect to each other automatically.
- Go to Bluetooth settings.
- Turn on the Bluetooth in your source device.
- Check Properly your source device is connected to the earbuds.
Charge Battery
You need to check whether your earbuds whether fully charged or not.
If not fully charged then follow the next steps.
- Ensure your earbuds are in the case.
- Plug the USB-C connector in the capsule port connect the USB adapter to the power source and turn it on.
- The blinking lights will appear which means the earbuds capsule is connected.
- Put your earbuds plugged in for 2-3 hr to fully charge and after fully charged plugged out from the changing.
- Connect your Raycon earbuds and enjoy good music.
Reduce Interference
Try to away from crowded areas like airports, and railway stations because due to crowded areas, Bluetooth signals are interrupted.
Keep your Bluetooth source device and earbuds closer which creates a strong signal.
Clear obstacles
Keep clear your signal path to strengthen the Bluetooth signal between Raycon earbuds and the source device.
Remember no physical interruption between your Raycon earbud and source device.
Try to move those objects that create obstruction and improve the Bluetooth signal.
Update Firmware or software
First, you check whether your firmware has an updated version available.
Watch your user guidelines on how to install and download firmware in your Raycon earbud model.
If you still do not understand the user manual then visit Raycon official website to update the software.
After downloading and installing the software check working properly or still Raycon earbud keep cutting out.
Resolve Bluetooth conflict
Outdated Bluetooth drivers create problems with connecting and unstable connections.
Follow the below steps to resolve the conflicts:
- Reset the Bluetooth connection between Raycon earbuds and the Source device.
- Restart your Raycon earbuds and source device.
- Connect the source device and Raycon earbuds and ensure your connection is fresh.
- Ensure your Bluetooth drivers are updated and reinstalled.
- Check your Raycon earbud cutting-out issue is solved if not then follow the next step.
Contact customer care
If try all the steps that I mentioned in the article and still you face Raycon earbud keep cutting out then contact Raycon customer care to resolve the problem.
You can mail them use support@rayconglobal.com
Raycon customer care team is very helpful and fast service you can contact them easily and try to replace your Raycon earbuds.
FAQ
1) Why do my Raycon earbuds keep disconnecting?
Ans – Check enough battery in them and properly connect with the source device
Conclusion
So I hope you read this article and solve how to fix Raycon earbud keep cutting out the problem.
I mentioned all the possible solutions for you in this article to help you.
Update software and charge properly to your Raycon earbuds.
Thank you for reading this article and if have any questions then let me know in the comment box.
I am Jimmy Cartillo passionate audio enthusiast, united by our love for immersive sound experience. My diverse background in technology, music, and design coverage creates a space where you can discover the best headphones tailored to your lifestyle.